Four common problems for accountants

I recently came across the following list of problems experienced by many Accountancy firms in the USA.

My research suggests that many firms in the UK experience the same problems:

1 Too many of their clients are only contacted once or twice a year.
2 They are not proactive in providing business and financial advice to all of their clients.
3 They have no real point of differentiation with prospects [ie: they aren't really any different to the firms they compete with]
4 They rely on a key rainmaker who is coming up for retirement - and they have no succession plan in place.